Effective date: November 2025

At Midlife and Me Coaching and Consulting, your privacy matters deeply. This policy explains what personal information we collect, how we use it, and how we protect it. By using this website or engaging with our services, you agree to the practices described in this policy.

1. Who We Are

Midlife and Me Coaching and Consulting is a Canadian coaching and education business founded and operated by Michelle, a Retired Nurse and Certified Menopause Coaching Specialist. We are committed to handling your personal information with care, respect, and in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

2. What Information We Collect

We may collect the following types of personal information:

•        Your name and email address when you sign up for our newsletter, download a freebie, or join a waitlist

•        Your name, email address, and payment information when you purchase a service or program

•        Health and lifestyle information you choose to share during coaching sessions or through intake forms

•        Information you share when contacting us directly by email or through our website contact form

•        Technical information such as your IP address, browser type, and pages visited, collected automatically through our website

We only collect information that is necessary to deliver our services and communicate with you effectively.

3. How We Use Your Information

We use your personal information to:

•        Deliver coaching services, program content, and resources you have purchased or signed up for

•        Send you emails related to your booking, program, or enquiry

•        Share educational content, updates, and offers through our email list, where you have given consent

•        Improve our website and understand how visitors engage with our content

•        Meet our legal and administrative obligations

We do not use your information for any purpose beyond what is described above without your explicit consent.

4. Email Communications

If you subscribe to our email list, download a freebie, or join a waitlist, you will receive emails from Midlife and Me Coaching and Consulting. You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any email. We do not send unsolicited emails and we do not sell or share your email address with third parties.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to any third party. We may share your information only in the following limited circumstances:

•        With trusted service providers who help us operate our business, such as our email platform, booking system, or payment processor, who are bound by their own privacy obligations

•        Where required by law, such as in response to a court order or legal obligation

•        To protect the safety of you or others in situations involving risk of harm

6. Payment Information

Payments are processed securely through our third-party payment provider. Midlife and Me Coaching and Consulting does not store your credit card or banking information. Please refer to your payment provider’s privacy policy for details on how your payment information is handled.

7. Cookies and Website Tracking

Our website may use cookies and similar tracking technologies to understand how visitors use our site and to improve your experience. You can adjust your browser settings to refuse cookies, though this may affect some website functionality. We do not use tracking technologies to build detailed profiles or sell advertising.

8. How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. Coaching session notes and client records are stored securely and accessed only by Michelle. While no method of digital storage is completely secure, we are committed to handling your information with care.

9. How Long We Keep Your Information

We retain your personal information for as long as necessary to deliver our services and meet our legal obligations. If you would like your information deleted, please contact us at [email protected] and we will action your request promptly.

10. Your Rights

Under applicable Canadian privacy legislation, you have the right to:

•        Request access to the personal information we hold about you

•        Request correction of any inaccurate information

•        Request deletion of your personal information, subject to legal obligations

•        Withdraw consent to the use of your information at any time, where consent is the basis for processing

To exercise any of these rights, please contact Michelle directly at [email protected]

11. Third-Party Links

Our website may contain links to third-party websites. Midlife and Me Coaching and Consulting is not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.

12. Children’s Privacy

Our services are intended for women aged 18 and over. We do not knowingly collect personal information from anyone under the age of 18.

13. Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or applicable law. The most current version will always be available at midlifeandme.ca. Continued use of our website or services following any update constitutes acceptance of the revised policy.

14. Contact

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Michelle

Email: [email protected]